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© 2023 Prestige VIP

Contact us

Find all of our contact methods on this page


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Choose the method of contact that you would like to use and then follow the instructions to get in touch with us! We look forward to speaking with you.

Opening hours

  • Weekdays: 9am - 6pm
  • Weekends: Closed

Speak to an advisor by calling

0333 305 5377

Office hours

You will receive a response during these hours

  • Weekdays: 9am - 6pm
  • Weekends: Closed

Email support at the following address

support@prestige-vip.com

Our social media team will respond 24/7 subject to demand

Find your favourite social media on the following link

See social links

Our customer team will respond to you 24/7 via WhatsApp subject to demand

Chat with an advisor by messaging

0333 305 5377

Our customer team will respond to your letter within 3 business days. Response arrival subject to 2nd class mail delivery schedules.

Write to us at the following address

Prestige VIP
2nd Floor, Melrose House
42 Dingwall Road
Croydon
CR0 2NE

Give us a quick call

Let us walk you through your query

0333 305 5377

Frequently Asked Questions (FAQs)

Find answers to our most frequently asked questions (FAQs) before you get in touch in case there is a quick and easy answer. If you can't find the answer, or you'd prefer to just get straight in touch, please do!

Tickets will become available when the event organiser releases them for distribution. This can vary by event. However, we usually send physical or electronic tickets between 3-7 days before the event date.

Not every event that we sell tickets for will require a dress code, but many do. Each event varies, please check your booking information for further details.

Travel and accomodation may be included in your package, depending on the level of of package that you have purchased. If it does not, we can arrange this for you for an additional charge. Please consult your account manager for further details.

If availability is limited for a certain event, we may not be able to accomodate large numbers of attendees, however, generally speaking there is no minimum or maximum number of guests that can attend our events.

We will send a dietary form shortly after booking that will allow you to share any requirements for you and your guests. This will then be shared with the venue.



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